Accessibility Statement

Last Updated: June 2026

Petit Loup is committed to ensuring digital accessibility for people with disabilities. We firmly believe that everyone has the right to live with equality, dignity, comfort, and independence. We are continuously improving the user experience for everyone and applying the relevant accessibility standards to guarantee a seamless browsing and shopping experience.

Compliance Status

To ensure our website is accessible, we aim to comply with the following standards:

  • Global Standard: Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level.

  • United States: Title III of the Americans with Disabilities Act (ADA).

  • Israel: Israeli Standard (IS) 5568 at the AA level, in accordance with the Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments for Service), 5773-2013.

Accessibility Features on Our Site

Our website incorporates various accessibility features designed to make navigation easier, including:

  • Responsive Design: Fully optimized layout for seamless viewing across different screens, mobile devices, and tablets.

  • Keyboard Navigation: Support for full website navigation using only a keyboard.

  • Color Contrast: High and clear color contrast to ensure all text is easily readable.

  • Alternative Text (Alt Text): Text descriptions provided for images and meaningful visual elements.

  • Clear Hierarchy: Properly structured headings and clear layouts to assist screen readers and assistive technologies.

  • Text Resizing: Full compatibility with browser zoom and font enlargement tools.

  • Consistent Layout: Simple, intuitive, and predictable navigation structure.

Development Environment

Our website is built on the Shopify platform, which actively works to improve built-in accessibility features in compliance with global WCAG standards.

Accessible Customer Support

We are dedicated to providing accessible services to all of our customers. If you require alternative ways to access our services or need assistance, we offer:

  • Customer support via email.

  • Assistance via digital messaging and phone channels.

  • Custom accommodations and accessible information formats within a reasonable timeframe.

Feedback & Contact Information

Despite our best efforts to ensure accessibility of all pages and content on our website, some elements may still be in the process of being fully optimized.

If you encounter any accessibility barriers, experience difficulty navigating the site, or have suggestions on how we can improve, please let us know. We commit to reviewing your request and providing a professional response as quickly as possible.

  • Email: info@petitloupdogs.com

Ongoing Improvements

We view digital accessibility as an ongoing journey. We regularly monitor our website, perform periodic checks, implement updates in line with shifting digital standards, and seek professional guidance to ensure our store remains welcoming and accessible to everyone.

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