Privacy Policy

Last Updated: June 2026

Petit Loup ("Company", "we", "us", or "our") operates the website www.petitloupdogs.com (the "Site") and offers premium boutique dog accessories. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, process, and safeguard your personal information.

This policy is designed to comply with applicable global privacy laws, including the Israeli Privacy Protection Law, 5741-1981 (including Amendment 13 and Data Security Regulations 5777-2017), the General Data Protection Regulation (GDPR) for EU residents, and US state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA).

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this Privacy Policy, please do not use the Site.

1. Information We Collect

1.1 Personal Information You Provide Voluntarily

When you visit the Site, create an account, or make a purchase, we may collect:

  • Identifiers: Full name, shipping address, billing address, phone number, and email address.

  • Commercial Information: Order details, purchase history, and product preferences.

  • Financial Data: Payment details. Please note: Payments are processed securely via third-party payment gateways (such as Shopify Payments). We do not store your credit card information on our servers.

1.2 Information Collected Automatically

Through cookies, pixels, and automated tracking technologies, we collect:

  • Device and Usage Data: IP address, browser type, operating system, device type, and unique device identifiers.

  • Browsing Behavior: Pages viewed, time and date of visits, links clicked, referring URLs, and interaction with our content.

2. How We Use Your Information

We process your personal information for the following business purposes:

  • Fulfilling Orders: To process, pack, ship, and deliver your purchases, and to handle returns.

  • Customer Support: To respond to your inquiries, fix technical issues, and provide assistance.

  • Marketing Communication: To send promotional emails, special offers, and newsletters, strictly on an opt-inbasis (where required by law). You can unsubscribe at any time.

  • Personalization & Improvement: To analyze how the Site is used, optimize performance, and tailor content and offers to your preferences.

  • Legal Compliance & Security: To comply with legal obligations, prevent fraud, enforce our terms, and protect the security of our Site and customers.

3. Legal Basis for Processing (GDPR & Global Standards)

If you are located in the EU, UK, or jurisdictions requiring a legal basis, we process your data under:

  • Performance of a Contract: To fulfill your orders and manage your account.

  • Your Consent: For marketing communications and non-essential cookies.

  • Legitimate Interests: To improve our products, optimize the Site, and secure our business.

  • Legal Obligation: To meet tax, accounting, or regulatory requirements.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking tools to:

  • Keep track of items in your shopping cart.

  • Understand traffic and user behavior via analytics tools (e.g., Google Analytics).

  • Deliver relevant advertising and track campaign performance.

You can manage your cookie preferences through your browser settings, though blocking certain cookies may affect your browsing experience.

5. Sharing and Disclosing Your Information

We do not sell your personal information for money. However, we may share your data with trusted third-party service providers to help run our business, including:

  • E-commerce Platform: Shopify, which hosts our store.

  • Payment Processors: External secure gateways to handle financial transactions.

  • Shipping & Logistics: Delivery and courier companies to ship your orders.

  • Analytics & Marketing Partners: Tools like Google Analytics or Meta Pixels to optimize our marketing.

  • Legal Requirements: Regulators, law enforcement, or courts if required by law to protect our rights or comply with a judicial proceeding.

6. International Data Transfers

Because our website is powered by Shopify, your personal information may be transferred to, stored, and processed in countries outside of your home country (including the United States, Canada, and Europe). We ensure that appropriate safeguards are in place to legally protect your data across borders.

7. Data Security and Compliance 

We implement strict administrative, technical, and physical security measures designed to protect your personal data in compliance with the Israeli Privacy Protection Regulations. In the event of a severe data breach, we follow established protocols under Amendment 13:

  • Documenting and investigating the breach thoroughly.

  • Taking immediate action to contain and mitigate the damage.

  • Notifying the Privacy Protection Authority and affected individuals as required by law.

Access to your personal data is strictly limited to authorized personnel and providers who require it to perform their duties.

8. Your Privacy Rights

Depending on where you live (Israel, EU, UK, or certain US states like California), you may have the following rights regarding your personal data:

  • Right to Access/Review: Request a copy of the personal information we hold about you.

  • Right to Correction: Request that we update or correct inaccurate data.

  • Right to Deletion ("Right to be Forgotten"): Request that we erase your personal information, subject to legal retention duties.

  • Right to Opt-Out of Sale/Sharing: Under US laws (like CCPA), you have the right to opt-out of the "sharing" of your data for targeted advertising.

  • Right to Portability: Request a copy of your data in a machine-readable format.

  • Right to Non-Discrimination: We will never discriminate or deny service if you choose to exercise your privacy rights.

To exercise any of these rights, please contact us at: info@petitloupdogs.com

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal or accounting requirements, or resolve disputes. Anonymized data that cannot identify you may be kept indefinitely for statistical purposes.

10. Children's Privacy

Our Site is not intended for individuals under the age of 16 (or 13 in the US). We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately to have it deleted.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will become effective immediately upon posting the revised policy on the Site, with the updated date displayed at the top.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Petit Loup Email: info@petitloupdogs.com

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